Evaluating Summer Service Programs - A Guideline

Evaluating Summer Service and Volunteer Programs for Your Child

Many students and parents have asked for guidelines when it comes to choosing a summer service program, especially one that involves travel.

It is not possible for me to evaluate every program out there – or even a small fraction of those. However, I am happy to provide the Pingree community with a list of things to look for when choosing a program.

1.     First and foremost, I advise people to closely examine their reason for choosing a travel service program. What do you want from this program? What does your child want? These trips are usually rigorous and challenging (as they should be!), and are generally unadvisable if the main goal is résumé building.

2.     In the spirit of putting one’s money where their mouth is, I always look to see if the program offers financial assistance to interested students whose families are not able to pay for the entire program. In other words, many organizations proclaim that they work toward social justice – do they truly provide opportunities to a diversity of participants, or is this a full-pay program only? Programs that do not provide support to students from a diversity of backgrounds run the risk of reinforcing the status quo, instead of challenging it.

3.     One of the most important elements for evaluation is the organization’s relationship with the community being served. Do they have community partners who choose projects based on local needs? Are the projects in keeping with the cultural values of the local community? Additionally, the programs that I have found to be the most effective seek to employ as many local people as possible, whether as cooks, advisors, carpenters, translators, or project supervisors.

4.     Beware of “voluntourism.” Will your child be participating in a service activity that exists solely for the benefit of the travel organization? Many companies create their own service projects that are not based on the needs, culture, or people where they occur. The best summary and explanation of this that I have come upon is from the Unite For Sight organization:

There are many organizations whose programs rely solely on visiting volunteers to provide healthcare or other services. These "worst practice" programs usually take the form of "voluntourism," "volunteer vacations," and short-term medical missions. Volunteers involved with these programs may perceive that they are making an impact since they do not see or meet any local health professionals providing care or services in the region, therefore leading the visitors to believe that there are no local health care providers. However, they do not see health care professionals because such volunteer programs are not linked with the local healthcare infrastructure. By ignoring local healthcare providers, these programs undermine the local healthcare infrastructure, create additional barriers to care, and cause harm.


5.     Pay attention to how people and communities are portrayed by this organization. At Pingree we emphasize a strengths-based view of communities, rather than deficit-based. I am always wary of organizations that portray people in their weakest moments in order to draw people to their organization.

6.     Many people have questions about the cost of programs. I can only answer that, by and large, prices for these programs will vary significantly due to the multitude of variables involved in international travel. It is absolutely acceptable to ask for a breakdown of trip costs. Do not be alarmed when you see that a certain percentage goes to administrative or staff costs. This is largely a flexible number that different organizations keep track of and report in a variety of ways. Check to see if the following elements are covered as part of the fee you will pay:

a.     Visa and passport fees
b.     Air and ground transportation
c.      Three meals a day (some may only provide two. In this case you will need to budget for the third).
d.      Insurance
e.     Materials for service activities
f.      Any required reading materials

7.     If possible, contact past trip participants and leaders (organizations usually have a database of participants who are willing to speak on behalf of the organization). They are usually the best resources. Whether the person had a positive or negative experience, always ask for specifics. Their criteria for a positive or negative review will not necessarily align with yours.

8.     Remember that travel always involves some element of risk. Evaluating the past safety record of each program is important in making your decision. But just as important is examining the systems that organizations have for minimization of risk, and plans they have for emergencies. What is their risk management policy? How do they contact families in the event of an emergency?

9.     Speaking of risk… remember that your child will most likely be presented with opportunities to break a rule here and there (drinking, night swimming, ditching the group to go sight-seeing). While it is important to ask about the supervision in place to prevent these transgressions, it is also important that you and your child have a discussion about their responsibility to minimize risk. If your child is still working to develop a strong sense of personal responsibility – as well as responsibility for the well-being of the people around them – they may not be ready for independent travel yet. There are many organizations that offer service opportunities to families. On top of this, the North Shore is full of non-profit organizations that would love to have teenage volunteers, especially for a long-term commitment. This could be an excellent opportunity for a student to develop the sense of responsibility that they need for future independent travel.

10. And, finally, trust your gut. The fact that a program gets five stars in its ratings and everyone raves about it doesn't mean that it’s right for you and your child! There are tons of programs out there and once you and your child decide that they’re ready for this experience, you will be able to find an organization meets your needs and values.


Please feel free to contact me with any questions!








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